Arkadin is one of the world’s fastest growing Unified Communications and Collaboration Services Providers.

Our mission is to lead companies to increased growth and success by delivering positive collaboration experiences.

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1-866-551-1432


Customer support team:

1-866-922-9566

Managed Services 2017-06-15T17:23:11-04:00

Managed Services

Arkadin’s Managed Services – a certified Skype Operations Framework offering – will expertly handle the planning, deployment and support of your UCaaS project, so you can focus on your business.

Benefit from our End to End Approach

Plan

  • Consultancy through discovery workshops to assess your needs and evaluate the current technologies in use
  • Network assessment using various tools to make sure you attain the expected quality of experience from Day 1
  • Architecture and Voice Design: our experts will deep-dive into your current telephony environment and guide you through the steps to replicate its current behavior in Skype for Business
UCaaS Managed Services
Deliver UCaaS

Deliver

  • Project Management with regular meetings to closely follow the evolution of the project
  • Organizational Change Management will ensure a quick adoption of the new services across the company thanks to appropriate communications and trainings
  • PBX Migration is the key milestone of the project as no company can afford being cut from the world

Operate

  • Support: Arkadin’s Microsoft experts will guide you through your technical issues and ensure a faster escalation to Microsoft’s engineers
  • Move, Add and Change will be handled by our teams for safer and faster implementation
  • Regular review of your services using detailed reports and create ongoing service enhancement plans
Operate UCaaS

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