Arkadin is one of the world’s fastest growing Unified Communications and Collaboration Service Providers.
Arkadin named a Skype for Business Launch Partner for new meetings and voice services in Office 365.
As a Microsoft Cloud Solutions Provider, Arkadin has thousands of users deployed across the globe.
Arkadin is a Microsoft Gold Communications Partner, offering core benefits and resources.
Enjoy work, enjoy life, enjoy sharing
Arkadin is the world’s expert at bringing voice to Office 365. We turn Skype for Business into a global phone, conferencing, and contact center solution – all under a single pane of glass.
Enjoy end-to-end migration and support
Simplify migration and Day 2 support by leveraging the voice experts
Migrating mission-critical business apps requires expertise in planning, preparation, and project management. We have completed 400+ voice migrations and moved 14 million email inboxes into the Microsoft Cloud.
Arkadin’s project management team identifies your needs, presents you with all the available options, and thoroughly defines the project scope. Working together, we will align resources, assess the network, and build a comprehensive project plan.
Arkadin’s service delivery team will build and configure the Office 365 tenant and voice environment to your specific needs. This includes call-flows, auto-attendants, and response groups. In addition, we migrate your existing email into the Cloud for a seamless transition.
Day 2 support
What makes Arkadin different is our Day 2 support, which includes live, local, technical, and end-user support. Arkadin’s UC support team assists your internal IT teams with Level 2 and Level 3 escalations, involves Microsoft when needed, and manages the case until it’s resolved.
Arkadin’s Customer Success Team provides live, end-user training on all voice-related apps. Our personalized enablement services are tailored to your end-user community. From 1-on-1 executive sessions to training for help desk attendants – your teams will have the skills and know-how to get the most out of Office 365.
“Our goal was to get all of our collaboration technologies on one platform, from one vendor and all in the Cloud. We now have one single solution that has increased internal efficiencies and made it easy for clients to work with us.”
Nic Wildeman, Partner/Strategy Director, Lionfish
“Now we have an empowering technology that allows us to work from anywhere. We’re no longer dependent on any single physical location.”
Mitchell R. Sowards, President, ENTRUST Technology Consulting Services
“The support provided by Arkadin has been brilliant, and the reassurance that they have a very impressive infrastructure in place invaluable.”
Catherine Ball, IT Manager, Tribold Ltd
One business, many benefits
Arkadin is a Microsoft E5 launch partner
The new E5 license includes the core capabilities of Office 365 and introduces significant new functionality to Skype for Business:
PSTN conferencing, Cloud PBX, and PSTN calling plans
Personalized insight such as live business analytics and organizational insights
Data access transparency, advanced threat protection, and reduced legal and compliance risk
Named in Gartner UCaaS Magic Quadrant for 3rd consecutive year
NTT Communications/Arkadin has been recognized as a Challenger in Gartner’s Magic Quadrant for Unified Communications as a Service, Worldwide (*). completeness of vision.
* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.